Providing Helpline Service and Support in Call Center Tender
Notice for Providing Helpline Service and Support in Call Center and Customer Service Center (2025-2026) under ICT Circle, Chattogram WASA. in Bangladesh. The reference ID of the tender is 131721591 and it is closing on 24 Dec 2025.
Tender Details
- Country: Bangladesh
- Summary: Providing Helpline Service and Support in Call Center and Customer Service Center (2025-2026) under ICT Circle, Chattogram WASA.
- BDT Ref No: 131721591
- Deadline: 24 Dec 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 46.06.0000.206.18.370.2025
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- Description:
- Project Name : Not applicable
Information for Tenderer/Consultant: Eligibility of Tenderer : a. Tenderer must have minimum 03 years working experience in Call Center Manageent.b. Tenderer must have minimum 03 years working experience in Help line service & complaints management for any Govt/Semi Govt./ Autonomous organization.c. Tenderer must have experience on short code parking, call routing and call center solution integration.d. Tenderer must have up to date BTRC license for call center management. e. Tenderer must have minimum 03 trained call center agents.
Brief Description of Works : Providing Helpline Service and Support in Call Center and Customer Service Center (03 Persons) in all working days (9 AM - 5 PM, 8 Hours).
Evaluation Type : Lot wise
Document Available : Package wise
Document Fees : Package wise
Tender/Proposal Document Price (In BDT) : 1000
Mode of Payment : Payment through Bank
Tender/Proposal Security Valid Up to : 21-Apr-2026
Tender/Proposal Valid Up to : 24-Mar-2026 - Documents:
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CLICK HERE TO LOGINProviding Helpline Service and Support in Call Center and Customer Service Center (2025-2026) under ICT Circle, Chattogram WASA. - Bangladesh Tender
The CHITTAGONG WATER SUPPLY & SEWERAGE AUTHORITY, a Government sector organization in Bangladesh, has announced a new tender for Providing Helpline Service and Support in Call Center and Customer Service Center (2025-2026) under ICT Circle, Chattogram WASA.. This tender is published on BangladeshTender under BDT Ref No: 131721591 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-12-24.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
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